Thank you for shopping with Four Flourish Co.!
Every order means so much to our small business. Please review the information below before placing your order.
ORDER PROCESSING:
We offer a variety of products, including custom apparel, personalized gifts, seasonal items, and digital downloads.
Processing times may vary depending on the item, personalized requirements, and production method.
Please note that processing time is separate from shipping time. During holidays and busy seasons, orders may take longer to prepare.
SHIPPING & DELIVERY:
Shipping costs and available delivery methods will be displayed at checkout.
Once your order ships, tracking information will be provided when available.
Delivery estimates are not guaranteed. Shipping delays caused by carriers, severe weather, or other circumstances beyond our control may occasionally occur.
If you have questions about an order that hasn't arrived, please contact us.
CUSTOM & PERSONALIZED ORDERS:
Many of our products are made specifically for you!
Because personalized and custom-made items are produced to your specifications, we generally do not accept returns or exchanges for changes of mind, incorrect size selections, or personalization details submitted incorrectly.
Please carefully review all names, spelling, sizes, colors, and customization information before completing your purchase.
RETURNS & EXCHANGES:
For eligible non-custom physical products, please contact us before returning anything so we can confirm whether your item qualifies and provide instructions.
Items must be unused, unworn, and in their original condition to be considered for a return.
Return shipping costs and any applicable refund deductions will be explained before you send an approved return.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or different from what you ordered, please contact us promptly.
Include your order number, a description of the issue, and clear photographs when possible.
We will review the issue and work toward an appropriate resolution, such as a replacement or refund, as applicable.
Digital Downloads
Digital downloads are delivered electronically. No physical item will be shipped.
Because digital files cannot physically be returned, refunds are generally not offered for completed digital purchases, except where required by law or when a product is defective or not delivered as described.
If you experience trouble accessing or downloading your purchase, please contact us for assistance.
Order Changes & Cancellations
Need to change something?
Please reach out as soon as possible after placing your order.
We will do our best to help, but changes or cancellations may not be possible once production or fulfillment has started.
Questions? We’re Here to Help! ♡
For questions about shipping, returns, custom orders, or damaged products, please reach out through our Contact Us page.
Thank you for supporting Four Flourish Co. and being part of the Flourish Fam!
Made with love. Created with purpose. ♡